I not too long ago had a flight cancelled by American Airlines and stood inside a line for 45 minutes to receive rebooked on Yet another flight. I used to be shocked to learn that the gate brokers did not Have got a look at to the obtainable USAIR flights.
Remember to refund by total fare such as the further $twenty I compensated for That which you mentioned was gonna be extra place.
After i got for the complimentary resort that American set up for me, I known as 800-433-7300 and talked to an agent there who, to my shock was unable to see flights which were readily available on USAIR. She advised me there were no open up seats on any in the early USAIR flights. I used to be on the internet and could see that there have been offered flights. I really booked a flight to establish it to her.
Tomorrow, on my BIRTHDAY, I’ll address your third share allocation as being a Specific birthday existing from all of you and tank you since-
Walberg adjusted my seats.I feel the staff inUS air is quite rude and I don’t choose to journey any longer
just an electronic mail apologizing with the inconvenience due to the delayed flight might have been all I needed from somebody inside your functions.
AA missing my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and when I lodged a criticism they gave me a file locator to check status. It took 3 days for getting my baggage And that i had to vacation to Panama Metropolis Aprt to get my baggage immediately after Tallahassee Aprt obtained it and despatched it to Atlanta then to Personal computer by Delta.
I understand that it could be some time ahead of USAIR and American program will be synched. But, there is absolutely no basis for your agents for being so disconnected.
I'll commence by declaring that I've knowledgeable the worst flight working day with regards towards your airline. First I was delayed more than an hour or so due to “climate”, when it absolutely was Solar shining on the departure and arrival airport. Second, I had been moved to a third flight due to my hold off I skipped my link by 2 minutes. Third, when boarded about the third flight, we sat within the gate for 2 hrs as a consequence of “temperature” all over again. When they deplaned that flight, resulting from expected two hour for a longer time hold off, I acquired moved to some fourth flight.
I have tried out scheduling flights from Charlotte ,NC to Tobago. I'm unable to book these flight on yours or US Airs Web-sites,nevertheless I can book them on Expedia and Travelocity. I didn’t want to reserve these which has a next celebration.
Not sure if this could get the job done …. I tried to talk to anyone about some problems and having reimbursed for Accommodations remain in Dallas as a result of missed flight into Mobile Alabama. Also the gate agents in Dallas were being my link no help whatsoever with trying to get lodge place or the rest. This could not be a large deal if was for myself a grown man in my late 50’s . But this was my 24 year outdated daughter traveling with two young youngsters ( two 1/2 yr and 3month old ) touring again to view her family due to the fact her Husband is from the Air Power stationed overseas.
I am so unhappy in the way in which my last flight was handled as what I take into account myself a valued buyer/
I'm sorry to declare that our experience for the AA counter in Newark was lower than stellar – Of The 2 shopper service reps in the counter helping passengers examining in, a person committed her time and energy to ONLY Firstclass travellers, and the opposite female looked as if it would do as small as you possibly can – much too fast paced worrying about what Every person else was carrying out – all other than what she could possibly be doing! As the road grew more time, the a lot less intrigued she became, and her Perspective was horrific – It took us a lot less time and energy to get towards the Airport than it did standing in line to check in! (around an hour with only 4 people today in front of us). By the time we stepped up for the counter – a fresh consultant got on board – we needed to “tranquil ourselves down” – you'll be able to envision how the opposite forty or so people today began to feel guiding us! When you continually strive to inform us, you “care” with regard to the passenger, and this personal could use a little Perspective adjustment – or locate her Yet another posture!
Wanting to modify a reservation day for the last 3 times/evenings. Every agent We've got gotten has either transferred us out of our simply call producing A different hrs hold out or has hung up on our call.